Telkom is Pathetic

I have been blocked on my cell phone contract since the 30th July 2018 and have been contacting Telkom every day about 3 times per day to reinstate my contract as all debit orders were correct and I own nothing but yet now by the 7th August my phone is still not connected. I contacted customer care again and was told that no one had escalated my problem and I will be reconnected in 5 hours. What concerns me is that the same story has been told to me everyday from the 30th July 2018 and still no service. I am now at my wits end and will cancel my debit orders that go off from Telkom and they can blacklist me till they are blue in the face till this issue is resolved. I will not renew any contracts with Telkom as like every other governmental institution it is a mess from the CEO to the floor cleaner.Poor Service,Poor Products and Poor Poor Poor and untrained staff.I urge any one to reconsider when trying to take out a cellphone contract or adsl line or even a telephone line,The service is pathetic in all aspects and do not deserve any business.