TELKOM IS PATHETIC
I am so sick and tired of Telkom, they could not pick up my payment which i made two weeks ago already. And have blocked the number which still remains blocked, and unusable, I have eventually managed to get through to a customer complaints department, and requested that he ports my number to pay as you go as i want nothing further to do with Telkom. And to my surprise i have just received a monthly bill from Telkom????????????
Please contact me urgently to explain!
Helpful (0)
Replies (3)0
Replies (3)
Telkom's replyOfficial
02 Apr 2018, 08:36Good Day
Thank you for allowing us the opportunity to assist further on your query.
Kindly confirm your affected telephone number/s, reference number if available, ID number and contact details, so that we can be able to investigate, assist and provide feedback.
Make sure you post a “Private Reply” to protect your personal information and allow us to view the details.
We sincerely apologize for the inconvenience.
Kind Regards
Tumelo
Best regards,
Telkom's reply02 Apr 2018, 08:36
Official
Good Day
Thank you for allowing us the opportunity to assist further on your query.
Kindly confirm your affected telephone number/s, reference number if available, ID number and contact details, so that we can be able to investigate, assist and provide feedback.
Make sure you post a “Private Reply” to protect your personal information and allow us to view the details.
We sincerely apologize for the inconvenience.
Kind Regards
Tumelo
Best regards,
Telkom's replyOfficial
10 May 2018, 13:35Hi Garreth S,
Thank you for making contact with us.
Please be assured that we have sent your query to the Billing Team for further assistance, they will be in contact with you.
Your reference number: ***3
We apologise for any inconvenience caused.
Kind regards,
Launa
Telkom Social Media Team
Best regards,
Telkom's reply10 May 2018, 13:35
Official
Hi Garreth S,
Thank you for making contact with us.
Please be assured that we have sent your query to the Billing Team for further assistance, they will be in contact with you.
Your reference number: ***3
We apologise for any inconvenience caused.
Kind regards,
Launa
Telkom Social Media Team
Best regards,
Telkom's replyOfficial
10 May 2018, 13:36Hi Garreth S,
Thank you for making contact with us.
Please be assured that we have sent your query to the Billing Team for further assistance, they will be in contact with you.
Your reference number: ***3
We apologise for any inconvenience caused.
Kind regards,
Launa
Telkom Social Media Team
Best regards,
Telkom's reply10 May 2018, 13:36
Official
Hi Garreth S,
Thank you for making contact with us.
Please be assured that we have sent your query to the Billing Team for further assistance, they will be in contact with you.
Your reference number: ***3
We apologise for any inconvenience caused.
Kind regards,
Launa
Telkom Social Media Team
Best regards,