TELKOM IS PATHETIC! !!

So with regards to my initial complaint. Note: it's the 5th March 2016<br> Still no joy from PATHETIC TELKOM. <br> No technician came out as advised by customer service 2 WEEKS AGO!!!! Numerous phone calls notifying them of my problem.<br> 1st person got irritated because he doesn't know what the problem is (being in technical support you supposed be well pepared for all types of issues) and than cut the call.<br> 2nd person refused to assist she said a query had been logged for a technician to come and I was very rudely told that it takes 72 \WORKING\" HOURS<br> I am paying for a service that I'm not getting I WANT A FULL REFUND.<br> TELKOM DOES NOT BELIEVE IN PROVIDING A GOOD SERVICE TO IT'S CUSTOMERS. EVEN YOUR EMPLOYEE HAS SAID SO. \"TELKOM IS PATHETIC IT'S FALLING APART\"<br> it's the only call centre that customers are kept holding on for up to an hour. <br> <br> <br> "