1 reviews | Active since Mar 2012
Telkom is overcharging and Customer Service is NON EXISTENT
I have 2 Telkom accounts both with billing issues! 1. I have a Telkom ADSL account which I have cancelled in January but are still being invoiced even tough it was cancelled. 2. I have a Telkom Mobile Account which has a spend limit of R250 but I get billed 1200 for it... Even if I have paid the account last month they also show a balance brought forward on it.
I have been trying to contact Telkom through their online chat, phone, facebook page and to no avail. This is THE WORST service imaginable. Also... to top it off, these amounts are just being taken out of my account via Debit Order and there is no way to get a hold of TELKOM to correct this. STAY AS FAR AWAY AS POSSIBLE FROM TELKOM!!!!!
Hello Falagar
Thank you for the feedback.
Regards
Noleen
Telkom Social Media Team
Hello Falagar
Thank you for the feedback.
Regards
Noleen
Telkom Social Media Team
