Telkom is one of the worst businesses in South Africa

Telkom: We have app**** for a new landline and adsl line more than a month ago. Yesterday they was suppose to put in the cable. No they don't know if we are suppose to put in the cable or if they are supposed to do it. Really? Who does this normally?Telkom of course. This morning when I phone to get a progress report we are not even on the system. I need to re-apply. Is there something wrong with the training of Telkom people or is the top managers top heavy and don't have brains themselves. This is for installation in East London. Get rid of these incomputant people and start giving people jobs who really want to make a difference in our country. This is unexceptable that we have to have poor service all the time. Our adsl line has been down now 2 day they can't seem to get the fault. This is in Hartenbos where there was an area fault on the network. I am waiting for a refund on a laptop purchase more than a year now. No one can help me the managers at Mosselbay is not efficient enough. We had a adsl line in Diaz it was more down than online never got compensated for downtime although they say they will do it. What do we do with businness like Tekom who has the monopoly. Get rid of them. Don;t buy from them ever again. There are alternatives South Africa.