1 reviews | Active since Oct 2021
Telkom is one hell of ****mers.
Complaint Title: Telkom billing dispute – double payment and unfair charges Message: I have a Telkom contract of R315 per month. In May 2025 I paid twice (once at Pick n Pay and once via debit order), which I was told covered June. Telkom did not debit me in June. Despite this, in July Telkom deducted R546.52, in August R542.14, and my September statement shows R1 069.98. This is not in line with my contract, and I have never missed a payment. Telkom’s own statements clearly state that payment is due by the last day of the month. Since I paid on 31 May, I was still within the allowed time — no penalties should have been charged. I request Telkom to urgently correct my account to reflect the agreed fee of R315, refund the extra charges, and ensure I am not overbilled in future.
