AM
Anele M

1 reviews | Active since Oct 2022

25 Oct 2022, 21:20

Telkom is now a ****.

The worst customer service you would ever find.

These are the issues I have been facing with Telkom so far.

1. Debit orders not going through even when there are funds in my account. 2. Penalty charged even though it's a Telkom error. 3. No refund on the unjustified penalties. 4. Account been blocked even after debiting. Getting me to be stuck in the middle of the road with no one to call after I was debited over a thousand unjustified.

Now there is another problem that is arising of your contact centre agents being rude making me come out sounding like I am a lier in this situation when I am expressing my genuine concerns. instead of focusing on the issue at hand they defend these obvious errors.

I need my money back, I need my line to be unblocked and I need to cancel the contract

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