MM
Moremi M

1 reviews | Active since Jul 2015

18 Jul 2015, 22:50

Telkom is not showing a sense of urgency nor inter

Telling is not showing any interest not sense of urgency in repairibg/replacing their cable in Tembisa... They are giving us a bad attitude telling us that it might take a month for them to decide as to whether they'll replace the cable or not... In the meantime this is severe affecting our lively hoods as we have business to run, kids have to do homework and life must go on via the net in general... The internet has become part and parcel of our daily lives and we cannot do with such... <br> <br> Telkom is showing us the middle finger and giving us a terrible attitude based of ****** tendencies as they feel they can treat us like second class citizens who don't matter... I'm certain that if this was the case in say Sandton, the internet service would be up and running again in a meter of minutes.. <br> <br> We will not tolerate this attitude from Telkom, and we demand that the cable be replaced with immediate effect... We are paying customers

0
Replies (1)
Telkom
Telkom's reply20 Jul 2015, 02:25
Official
Hello CJBRAMSESIII,

Thank you for making contact with us.

Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM126680.

We apologise for any inconvenience caused.

Kind regards
Igsaan
Telkom Social Media Team