Telkom is not serious about customer support

About 3% internet function and 5% voice function on our line for a MONTH. One technician came and attended to two corroded junctions on the line , which didn't help. He admitted \they"left the covers off against the elements ! Admitted it !!! How USELESS can you get ??? After about a week another technician Stood And Looked At The Pole ( hands on hips ...very good diagnostic capability that ! ) .He said he'd be back in the morning. Never saw him again. Thanks for that LIE. Thanks for keeping me home all day waiting and hoping. I have no life"