1 reviews | Active since May 2015
Telkom is not meeting its obligations for support
<p>I logged a fault with my home line for ADSL and the basic telphone service (I now have no dialtone at all for the last 3 days and very noisty before that)</p> <p>This was on 15 Aug - 10 days ago. </p> <p>I have repeatedly called ********** 375, been cut off three times. I have escalated it.</p> <p>Nobody calls me with any feedback.</p> <p>I am paying for a service that I am not receiving and Telkom seems unable to get their own technical support to actually get on the road and fix technical issues.</p> <p> </p>
Everybody is "sending queries" and "dispatching technicians" but in fact nobody is actually on the road looking at the problem. I look forward to the latter. Thank you.
Everybody is "sending queries" and "dispatching technicians" but in fact nobody is actually on the road looking at the problem. I look forward to the latter. Thank you.
I am happy to report that a tech visited today Sunday and fuxed mt line fault. (Tomorrow would have been 2 weeks.)
I am happy to report that a tech visited today Sunday and fuxed mt line fault. (Tomorrow would have been 2 weeks.)