Telkom is not legal in compliance with their customers - Part 2

Update on my current Telkom problem posted on the 20 May 2019.

Called Telkom sales department on 20 May 2019 to request my contract. Telkom consultant advised that he would email my contract immediately. It's the 22 May 2019 and I have not received my contract. So this raise the question, why is Telkom not emailing my contract?????

I proceed to in boxed Telkom (20 May 2019) via Facebook to which I received a response on Tuesday (21 May 2019) requesting my ID number and affected number. I immediately gave the requested information and have not yet received a response from Telkom. To make matters worse, my message has not been read by Telkom to this day.

Further to this, I have ordered an additional sim from Telkom's May special earlier this month. It's been about a week now since Telkom has been trying to deliver my order only to discover that an incorrect delivery address has been allocated to my name, an address that I have not given to Telkom at all which can be proven with Telkom's recorded calls with salesman.

Telkom, I am truly discussed with your service ethics and ******* dealings. I have references for all my calls, including names of all the consultants that I have dealt with via telephone in solving my current issues.