1 reviews | Active since Feb 2017

07 Feb 2017, 15:05

Telkom is not for the simple home ISP user

<p>I have used Telkom as my ISP supplier for years. </p> <p>Never getting the speed that i am subscribed to</p> <p>Logging 3 to 4 service request for slow speed or disrupted service on a monthly basis but the ongoing problem is never resolved</p> <p>Technicians phoning is less than more helpfull and do not know how to escalate or direct the matter</p> <p>My only conclusion - as a single home user - they dont care enough about the money that you pay them for providing the service</p> <p>My option - Cancel and move to a supplier that can provide me with my simple requirement</p>

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Replies (1)
's update11 Feb 2017, 19:26
Reviewer Update

A technician came out to my house, now i find out from my neighbours that all of them have the same issue. So telkom, i think it is high time that you actually realise that there is something wrong with your infrastructure in the area. Stop making promises - fix it as you have been *****ing from me for years !!!