Telkom is not even worth a single star
<p>I am the CEO of a telecoms company and have been dealing with Bluetech Retail, a reseller for Telkom as well as with Telkom. Both as useless as each other in my view.</p> <p> </p> <p>I have over the last year dealt with the following people:</p> <p> </p> <p>Christian Naude( Bluetech Retails ), Sharnie O" Brien, Corrie Liebenberg, Bianca Klein, Erica Potgieter, Marygold Makgupya, Sonia Heunis, Megan etc, all from Telkom.</p> <p> </p> <p>I have a fair sized account being a business and have a mobile account of around 26k per month and a fixed line account of around 9k per month.</p> <p> </p> <p>I advised the mobile side of an issue on our account in December of 2016, emailed Bianca Klein, this was eventually and I hope finally rectified in July of 2017...........this kind of service leave alot to be desired. I had even been charged for service I had never recieved, this makes me think how many thousands of other South Africans get charged for a service they do not have.</p> <p> </p> <p>I experienced the same issue on the fixed line side and was being charged incorrects amount which were explained in an excuse that the system has pre-loaded pricing...........so this essentially means that a reseller gets a pricing list which does not correspond with the Telkom system and this is totally unacceptable!!!!!</p> <p> </p> <p>There seems to be absolutely no communication at all and reminds me of the blind leading the blind........</p> <p> </p> <p>Earlier in this month, Telkom was supposed to pass credits on our account and its seems yet again as though incompetence is the flavour of the day as we had now had services suspended altough our account is supposed to be up to date.......</p> <p> </p> <p>This seriously is a joke and the problem at hand is that all those names of people listed seem worthless as nobody seems to be able to do anything, I have said it from the start and will maintain to say the following:</p> <p> </p> <p>Zero the account and then re-invoice the account as if its a brand new account and that should sort all the current issues out.</p> <p> </p> <p>I get told this morning that the account is suspended not due to lack of payment but due to the fact that the packages were incorrectly loaded by Telkom........</p> <p> </p> <p>Telkom is now resulting in us losing income, tarnishing our brand name and causing our clients to be without services.</p> <p> </p> <p>I would like the email addrwss of Sipho Maseko or any of the other executives as this is unacceptable and it is high time that the Board of directors at Telkom are made aware of this fiasco or circus called Telkom or Hellkom that they supposedly direct.</p> <p> </p> <p>Service is non existant, the client means absolutely zero to Telkom......................</p> <p> </p> <p>Remember , without the client, Telkom would not exist!!!!!!!!!!</p> <p> </p> <p>They supply incorrect equipment at installations and we are still waiting for these routers to be replaced, we have been waiting for over a month now.</p> <p> </p> <p>I have all my corresponding emails between all the names listed and will most gladly furnish them to you on rquest, I am also prepared to send these to the Sunday Times as well as My Broadband, Your Telkom Facebook site and any other medium of social media.</p> <p> </p> <p>ENOUGH IS ENOUGH!!!!!!!</p> <p> </p> <p>We only spend R35000.00 per month with Telkom which totalls about R840 000.00 over 24 months, so essentially Telkom does not care about us as a client, if they did then I am sure that they would take us seriously.</p> <p> </p> <p>Its time for the public to stand up and be heard!!!!!</p>
Telkom is not even worth a single star
I am the CEO of a telecoms company and have been dealing with Bluetech Retail, a reseller for Telkom as well as with Telkom. Both as useless as each other in my view.
I have over the last year dealt with the following people:
Christian Naude( Bluetech Retails ), Sharnie O" Brien, Corrie Liebenberg, Bianca Klein, Erica Potgieter, Marygold Makgupya, Sonia Heunis, Megan etc, all from Telkom.
I have a fair sized account being a business and have a mobile account of around 26k per month and a fixed line account of around 9k per month.
I advised the mobile side of an issue on our account in December of 2016, emailed Bianca Klein, this was eventually and I hope finally rectified in July of 2017...........this kind of service leave alot to be desired. I had even been charged for service I had never recieved, this makes me think how many thousands of other South Africans get charged for a service they do not have.
I experienced the same issue on the fixed line side and was being charged incorrects amount which were explained in an excuse that the system has pre-loaded pricing...........so this essentially means that a reseller gets a pricing list which does not correspond with the Telkom system and this is totally unacceptable!!!!!
There seems to be absolutely no communication at all and reminds me of the blind leading the blind........
Earlier in this month, Telkom was supposed to pass credits on our account and its seems yet again as though incompetence is the flavour of the day as we had now had services suspended altough our account is supposed to be up to date.......
This seriously is a joke and the problem at hand is that all those names of people listed seem worthless as nobody seems to be able to do anything, I have said it from the start and will maintain to say the following:
Zero the account and then re-invoice the account as if its a brand new account and that should sort all the current issues out.
I get told this morning that the account is suspended not due to lack of payment but due to the fact that the packages were incorrectly loaded by Telkom........
Telkom is now resulting in us losing income, tarnishing our brand name and causing our clients to be without services.
I would like the email addrwss of Sipho Maseko or any of the other executives as this is unacceptable and it is high time that the Board of directors at Telkom are made aware of this fiasco or circus called Telkom or Hellkom that they supposedly direct.
Service is non existant, the client means absolutely zero to Telkom......................
Remember , without the client, Telkom would not exist!!!!!!!!!!
They supply incorrect equipment at installations and we are still waiting for these routers to be replaced, we have been waiting for over a month now.
I have all my corresponding emails between all the names listed and will most gladly furnish them to you on rquest, I am also prepared to send these to the Sunday Times as well as My Broadband, Your Telkom Facebook site and any other medium of social media.
ENOUGH IS ENOUGH!!!!!!!
We only spend R35000.00 per month with Telkom which totalls about R840 000.00 over 24 months, so essentially Telkom does not care about us as a client, if they did then I am sure that they would take us seriously.
Its time for the public to stand up and be heard!!!!!
Telkom is not even worth a single star
I am the CEO of a telecoms company and have been dealing with Bluetech Retail, a reseller for Telkom as well as with Telkom. Both as useless as each other in my view.
I have over the last year dealt with the following people:
Christian Naude( Bluetech Retails ), Sharnie O" Brien, Corrie Liebenberg, Bianca Klein, Erica Potgieter, Marygold Makgupya, Sonia Heunis, Megan etc, all from Telkom.
I have a fair sized account being a business and have a mobile account of around 26k per month and a fixed line account of around 9k per month.
I advised the mobile side of an issue on our account in December of 2016, emailed Bianca Klein, this was eventually and I hope finally rectified in July of 2017...........this kind of service leave alot to be desired. I had even been charged for service I had never recieved, this makes me think how many thousands of other South Africans get charged for a service they do not have.
I experienced the same issue on the fixed line side and was being charged incorrects amount which were explained in an excuse that the system has pre-loaded pricing...........so this essentially means that a reseller gets a pricing list which does not correspond with the Telkom system and this is totally unacceptable!!!!!
There seems to be absolutely no communication at all and reminds me of the blind leading the blind........
Earlier in this month, Telkom was supposed to pass credits on our account and its seems yet again as though incompetence is the flavour of the day as we had now had services suspended altough our account is supposed to be up to date.......
This seriously is a joke and the problem at hand is that all those names of people listed seem worthless as nobody seems to be able to do anything, I have said it from the start and will maintain to say the following:
Zero the account and then re-invoice the account as if its a brand new account and that should sort all the current issues out.
I get told this morning that the account is suspended not due to lack of payment but due to the fact that the packages were incorrectly loaded by Telkom........
Telkom is now resulting in us losing income, tarnishing our brand name and causing our clients to be without services.
I would like the email addrwss of Sipho Maseko or any of the other executives as this is unacceptable and it is high time that the Board of directors at Telkom are made aware of this fiasco or circus called Telkom or Hellkom that they supposedly direct.
Service is non existant, the client means absolutely zero to Telkom......................
Remember , without the client, Telkom would not exist!!!!!!!!!!
They supply incorrect equipment at installations and we are still waiting for these routers to be replaced, we have been waiting for over a month now.
I have all my corresponding emails between all the names listed and will most gladly furnish them to you on rquest, I am also prepared to send these to the Sunday Times as well as My Broadband, Your Telkom Facebook site and any other medium of social media.
ENOUGH IS ENOUGH!!!!!!!
We only spend R35000.00 per month with Telkom which totalls about R840 000.00 over 24 months, so essentially Telkom does not care about us as a client, if they did then I am sure that they would take us seriously.
Its time for the public to stand up and be heard!!!!!
Telkom is not even worth a single star
I am the CEO of a telecoms company and have been dealing with Bluetech Retail, a reseller for Telkom as well as with Telkom. Both as useless as each other in my view.
I have over the last year dealt with the following people:
Christian Naude( Bluetech Retails ), Sharnie O" Brien, Corrie Liebenberg, Bianca Klein, Erica Potgieter, Marygold Makgupya, Sonia Heunis, Megan etc, all from Telkom.
I have a fair sized account being a business and have a mobile account of around 26k per month and a fixed line account of around 9k per month.
I advised the mobile side of an issue on our account in December of 2016, emailed Bianca Klein, this was eventually and I hope finally rectified in July of 2017...........this kind of service leave alot to be desired. I had even been charged for service I had never recieved, this makes me think how many thousands of other South Africans get charged for a service they do not have.
I experienced the same issue on the fixed line side and was being charged incorrects amount which were explained in an excuse that the system has pre-loaded pricing...........so this essentially means that a reseller gets a pricing list which does not correspond with the Telkom system and this is totally unacceptable!!!!!
There seems to be absolutely no communication at all and reminds me of the blind leading the blind........
Earlier in this month, Telkom was supposed to pass credits on our account and its seems yet again as though incompetence is the flavour of the day as we had now had services suspended altough our account is supposed to be up to date.......
This seriously is a joke and the problem at hand is that all those names of people listed seem worthless as nobody seems to be able to do anything, I have said it from the start and will maintain to say the following:
Zero the account and then re-invoice the account as if its a brand new account and that should sort all the current issues out.
I get told this morning that the account is suspended not due to lack of payment but due to the fact that the packages were incorrectly loaded by Telkom........
Telkom is now resulting in us losing income, tarnishing our brand name and causing our clients to be without services.
I would like the email addrwss of Sipho Maseko or any of the other executives as this is unacceptable and it is high time that the Board of directors at Telkom are made aware of this fiasco or circus called Telkom or Hellkom that they supposedly direct.
Service is non existant, the client means absolutely zero to Telkom......................
Remember , without the client, Telkom would not exist!!!!!!!!!!
They supply incorrect equipment at installations and we are still waiting for these routers to be replaced, we have been waiting for over a month now.
I have all my corresponding emails between all the names listed and will most gladly furnish them to you on rquest, I am also prepared to send these to the Sunday Times as well as My Broadband, Your Telkom Facebook site and any other medium of social media.
ENOUGH IS ENOUGH!!!!!!!
We only spend R35000.00 per month with Telkom which totalls about R840 000.00 over 24 months, so essentially Telkom does not care about us as a client, if they did then I am sure that they would take us seriously.
Its time for the public to stand up and be heard!!!!!
Telkom is not even worth a single star
I am the CEO of a telecoms company and have been dealing with Bluetech Retail, a reseller for Telkom as well as with Telkom. Both as useless as each other in my view.
I have over the last year dealt with the following people:
Christian Naude( Bluetech Retails ), Sharnie O" Brien, Corrie Liebenberg, Bianca Klein, Erica Potgieter, Marygold Makgupya, Sonia Heunis, Megan etc, all from Telkom.
I have a fair sized account being a business and have a mobile account of around 26k per month and a fixed line account of around 9k per month.
I advised the mobile side of an issue on our account in December of 2016, emailed Bianca Klein, this was eventually and I hope finally rectified in July of 2017...........this kind of service leave alot to be desired. I had even been charged for service I had never recieved, this makes me think how many thousands of other South Africans get charged for a service they do not have.
I experienced the same issue on the fixed line side and was being charged incorrects amount which were explained in an excuse that the system has pre-loaded pricing...........so this essentially means that a reseller gets a pricing list which does not correspond with the Telkom system and this is totally unacceptable!!!!!
There seems to be absolutely no communication at all and reminds me of the blind leading the blind........
Earlier in this month, Telkom was supposed to pass credits on our account and its seems yet again as though incompetence is the flavour of the day as we had now had services suspended altough our account is supposed to be up to date.......
This seriously is a joke and the problem at hand is that all those names of people listed seem worthless as nobody seems to be able to do anything, I have said it from the start and will maintain to say the following:
Zero the account and then re-invoice the account as if its a brand new account and that should sort all the current issues out.
I get told this morning that the account is suspended not due to lack of payment but due to the fact that the packages were incorrectly loaded by Telkom........
Telkom is now resulting in us losing income, tarnishing our brand name and causing our clients to be without services.
I would like the email addrwss of Sipho Maseko or any of the other executives as this is unacceptable and it is high time that the Board of directors at Telkom are made aware of this fiasco or circus called Telkom or Hellkom that they supposedly direct.
Service is non existant, the client means absolutely zero to Telkom......................
Remember , without the client, Telkom would not exist!!!!!!!!!!
They supply incorrect equipment at installations and we are still waiting for these routers to be replaced, we have been waiting for over a month now.
I have all my corresponding emails between all the names listed and will most gladly furnish them to you on rquest, I am also prepared to send these to the Sunday Times as well as My Broadband, Your Telkom Facebook site and any other medium of social media.
ENOUGH IS ENOUGH!!!!!!!
We only spend R35000.00 per month with Telkom which totalls about R840 000.00 over 24 months, so essentially Telkom does not care about us as a client, if they did then I am sure that they would take us seriously.
Its time for the public to stand up and be heard!!!!!
Telkom is not even worth a single star
I am the CEO of a telecoms company and have been dealing with Bluetech Retail, a reseller for Telkom as well as with Telkom. Both as useless as each other in my view.
I have over the last year dealt with the following people:
Christian Naude( Bluetech Retails ), Sharnie O" Brien, Corrie Liebenberg, Bianca Klein, Erica Potgieter, Marygold Makgupya, Sonia Heunis, Megan etc, all from Telkom.
I have a fair sized account being a business and have a mobile account of around 26k per month and a fixed line account of around 9k per month.
I advised the mobile side of an issue on our account in December of 2016, emailed Bianca Klein, this was eventually and I hope finally rectified in July of 2017...........this kind of service leave alot to be desired. I had even been charged for service I had never recieved, this makes me think how many thousands of other South Africans get charged for a service they do not have.
I experienced the same issue on the fixed line side and was being charged incorrects amount which were explained in an excuse that the system has pre-loaded pricing...........so this essentially means that a reseller gets a pricing list which does not correspond with the Telkom system and this is totally unacceptable!!!!!
There seems to be absolutely no communication at all and reminds me of the blind leading the blind........
Earlier in this month, Telkom was supposed to pass credits on our account and its seems yet again as though incompetence is the flavour of the day as we had now had services suspended altough our account is supposed to be up to date.......
This seriously is a joke and the problem at hand is that all those names of people listed seem worthless as nobody seems to be able to do anything, I have said it from the start and will maintain to say the following:
Zero the account and then re-invoice the account as if its a brand new account and that should sort all the current issues out.
I get told this morning that the account is suspended not due to lack of payment but due to the fact that the packages were incorrectly loaded by Telkom........
Telkom is now resulting in us losing income, tarnishing our brand name and causing our clients to be without services.
I would like the email addrwss of Sipho Maseko or any of the other executives as this is unacceptable and it is high time that the Board of directors at Telkom are made aware of this fiasco or circus called Telkom or Hellkom that they supposedly direct.
Service is non existant, the client means absolutely zero to Telkom......................
Remember , without the client, Telkom would not exist!!!!!!!!!!
They supply incorrect equipment at installations and we are still waiting for these routers to be replaced, we have been waiting for over a month now.
I have all my corresponding emails between all the names listed and will most gladly furnish them to you on rquest, I am also prepared to send these to the Sunday Times as well as My Broadband, Your Telkom Facebook site and any other medium of social media.
ENOUGH IS ENOUGH!!!!!!!
We only spend R35000.00 per month with Telkom which totalls about R840 000.00 over 24 months, so essentially Telkom does not care about us as a client, if they did then I am sure that they would take us seriously.
Its time for the public to stand up and be heard!!!!!
Telkom is not even worth a single star
I am the CEO of a telecoms company and have been dealing with Bluetech Retail, a reseller for Telkom as well as with Telkom. Both as useless as each other in my view.
I have over the last year dealt with the following people:
Christian Naude( Bluetech Retails ), Sharnie O" Brien, Corrie Liebenberg, Bianca Klein, Erica Potgieter, Marygold Makgupya, Sonia Heunis, Megan etc, all from Telkom.
I have a fair sized account being a business and have a mobile account of around 26k per month and a fixed line account of around 9k per month.
I advised the mobile side of an issue on our account in December of 2016, emailed Bianca Klein, this was eventually and I hope finally rectified in July of 2017...........this kind of service leave alot to be desired. I had even been charged for service I had never recieved, this makes me think how many thousands of other South Africans get charged for a service they do not have.
I experienced the same issue on the fixed line side and was being charged incorrects amount which were explained in an excuse that the system has pre-loaded pricing...........so this essentially means that a reseller gets a pricing list which does not correspond with the Telkom system and this is totally unacceptable!!!!!
There seems to be absolutely no communication at all and reminds me of the blind leading the blind........
Earlier in this month, Telkom was supposed to pass credits on our account and its seems yet again as though incompetence is the flavour of the day as we had now had services suspended altough our account is supposed to be up to date.......
This seriously is a joke and the problem at hand is that all those names of people listed seem worthless as nobody seems to be able to do anything, I have said it from the start and will maintain to say the following:
Zero the account and then re-invoice the account as if its a brand new account and that should sort all the current issues out.
I get told this morning that the account is suspended not due to lack of payment but due to the fact that the packages were incorrectly loaded by Telkom........
Telkom is now resulting in us losing income, tarnishing our brand name and causing our clients to be without services.
I would like the email addrwss of Sipho Maseko or any of the other executives as this is unacceptable and it is high time that the Board of directors at Telkom are made aware of this fiasco or circus called Telkom or Hellkom that they supposedly direct.
Service is non existant, the client means absolutely zero to Telkom......................
Remember , without the client, Telkom would not exist!!!!!!!!!!
They supply incorrect equipment at installations and we are still waiting for these routers to be replaced, we have been waiting for over a month now.
I have all my corresponding emails between all the names listed and will most gladly furnish them to you on rquest, I am also prepared to send these to the Sunday Times as well as My Broadband, Your Telkom Facebook site and any other medium of social media.
ENOUGH IS ENOUGH!!!!!!!
We only spend R35000.00 per month with Telkom which totalls about R840 000.00 over 24 months, so essentially Telkom does not care about us as a client, if they did then I am sure that they would take us seriously.
Its time for the public to stand up and be heard!!!!!