DA
Dave A

1 reviews | Active since Dec 2017

13 Mar 2019, 17:08

Telkom is (not) at it Again!!!

I wish there were a NO STAR rating! Can't complain about their service because there is none!

I have been battling with Telkom with my Internet service. This is all while their systems are down half the time after waiting for over half an hour on the phone to talk to an agent. The shop at Liberty Midlands Mall is always so busy and it is a waste of time going there.

Please, could someone from Telkom phone me asap? In fact, if I don't hear from them by 4 pm on 14 March 2019, then they must please come to my home, remove everything that belongs to them i.e. wires, lines, jacks etc and go! Also, I will NOT be paying anything that is billed to me since my previous bill.

0
Replies (1)
DA
Dave A's update15 Mar 2019, 17:02
Reviewer Update
After being promised on 13 March 2019 at about 15h00 that the so-called "back-office" will contact me within 24 - 48 hours, after 50 hours I have not heard a peep. I have just phoned Telkom on 10213 AGAIN and the systems are down AGAIN. Telkom - you guys are a joke. I AM NOW ACTIVELY LOOKING FOR ANOTHER TELECOMMUNICATIONS SERVICE PROVIDER!