Telkom is no help

I have moved into a new house at the beginning of February 2015.<br> I called Telkom telling them that I will be moving and that I would need my line to move with me a week before the move. 2 weeks later I called and nothing was booked. My DSL line was eventually cancelled but voice line left open. I requested that the line be moved to my new house. 3 Weeks later a technician came out and the line was installed, incorrectly, the line was under someone else's name. Another technician was booked and I put in a day's leave to be at home. Obviously the technician never showed. When I called telkom to ask about it I got the usual \eish