TELKOM IS ****MING ME THROUGH MY ACCOUNT WITH HIDDEN COST

Good day

I trust all is well.

I am writing this review venting on poor customer service that I have been receiving from Telkom. They have suspended my services for paying my account and allowing them to debit their low calculated premium of month to month contract.

When I now calling to find out why my services are suspended they talk about I signed a contract that I will be debited on my bank account, but shockingly even TELKOM breach the contract agreement then quickly implement penalties on me. Now I am penalised for making payment for February month and they decided to suspend my account that is not in arrears and they have debited amount of R214.07 for end of March which it's what they have calculated not my fault at all but cutting my services is not acceptable for their poor maladministration.

I trust this will reach a relevant department and my services be restore I can't be treated like this when I am paying yet they are failing to deliver and stick with agreement of the contract this issue started December 2024 and I lost trust on how they run the business and kept charging me extra money.