SL
Shena L
1 reviews | Active since Oct 2012
29 Oct 2015, 10:35
Telkom is messing with my ITC
Ever since I took out a fixed line I have had billing issues , they never deduct from my account and just send me an message to say that I am in arrears 3 months , we are using the internet at home and loosing business because of this matter I requested for the 1st of every month but somehow nothing gets deducted and this is reflecting bad on my ITC as I always pay my accounts on time ,I will take this further
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Telkom's replyOfficial
29 Oct 2015, 10:45Hello Shena376,
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM162189.
We apologise for any inconvenience caused.
Kind Regards,
Zulfah
Telkom Social Media Team
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM162189.
We apologise for any inconvenience caused.
Kind Regards,
Zulfah
Telkom Social Media Team
Telkom's reply29 Oct 2015, 10:45
Official
Hello Shena376,
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM162189.
We apologise for any inconvenience caused.
Kind Regards,
Zulfah
Telkom Social Media Team
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM162189.
We apologise for any inconvenience caused.
Kind Regards,
Zulfah
Telkom Social Media Team