TELKOM IS KEEPS ON DEDUCTING MONEY FOR A CANCELLED CONTRACT

I took out n contract with Telkom which I cancelled on the 24 October 2017.

I've sent multiple emails to confirm if my request was received starting on the 30 Oct 2017, which I received confirmation with the reference: ********** 9. Telkom simply KEPT ON DEBITING the debit order for a service that I no longer receive or want. They do not answer any calls that I have placed and should I get through the line always drops. I've sent more that 15 emails where I've been asking what is going on, I've also emailed to inform them that I've stopped the debit order and Telkom merely created a new debit order and debits x2 the installment.

I would appreciate feedback ASAP and also reversal of they money that you have kept deducting for a service that has not been delivered!

Please contact me URGENTLY.