JD
Juanre D

1 reviews | Active since Oct 2016

18 Oct 2017, 09:34

TELKOM IS ***! STAY AWAY!

So I have already reported an issue here on Hellopeter, I have also logged 3 complaints with Telkom itself. Last week they came back to me, admitted they made the mistake, and they will deduct the one month’s penalty fees, to which I said, thanks but what about the other 3 months, and who is going to pay the bank charges for failed debits? To which I have not received a reply yet. So after admitting they ****ed up, what does Telkom do?? They go and cut my internet, because of a mistake (by their own admittance) that they made?? ***! I say again, STAY FAR AWAY FROM TELKOM! They way to expensive anyways, rather use Afrihost, much better service, and they actually know what they are doing, and if they say they are going to do something, they do it. TELKOM is a useless waste of time and money, and you have to pay the price for their mistakes! I now have to pay close to R1300 for failed debit orders to the bank, plus I have to pay the penalties with Telkom (minus the 1 month , lol ) to get my internet active again, this is what I was told by their call centre, I should have assured there is enough money in my account. . . . .a ****ing account I’m trying to close, to which I switched the debit order details in July already, and still this useless piece of **** company TELKOM, still tries to deduct from the wrong(old) account! STAY AWAY FROM TELKOM!!

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