Telkom is ***

My account has been blocked since the 3rd of July and I have consulted your consultants three times in a space of 10 days and I was told that my issue has been escalated, I have paid you accordingly and am now surprised my account is blocked due to missed payments and I see crazy balances on my statement that I do not know where they come from...... my data expired without used because of you, I now have to pocket my self to buy data and you know how data prices are.... please guys can someone attend to me ASAP. it's so annoying how it is almost impossible to reach telkom agents when we have problems and go to the store with our cost and time and still get ******** assistants who can even pick up a phone and or escalate clients issues, but when you want to sell you cannot even give us space to breathe.