1 reviews | Active since May 2016

27 Mar 2019, 15:41

Telkom is ***

My line has been either very slow or completely dead from 2019-01-02. Every time I log a call, Telkom call center has the same "recreate port" solution. This obviously doesn't solve the problem. Then my call gets allocated to a technician who eventually (after weeks of pestering on my part) comes out and manages to get the line up to 3mb/s (this is on an 8mb/s line). 5 days later I'm back to 0.5mb/s and we start this whole process over again. I'f you're thinking of going with Telkom, Please don't. They are utterly useless. Had a Technician out yesterday and he proudly stated that he fixed it. Guess what, IT'S EVEN WORSE NOW! DSL light just flashes. And on the rare occasion it does connect and I manage to run a speed test, it's at the *** speed of 0.01mb/s. STAY AWAY FROM HELKOM!!!!

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