Telkom is ***

App**** for a number change through a Telkom shop in Musgrave, Durban. I was advised the process will not take more than seven working days.

I then called the Telkom call center to track the progress on my application.

I was informed that the application was not successful and I should go back to the shop to rectify the fault.

I was further informed that since I haven't used the number for a number of days, the number was sent back to MTN.

I want my number back. I spoke to several agents, including Nodumo, Mpho, Luanda etc for several hours.

Telkom won't forget to debit my account month end... But my case is yet to be resolved.