Telkom is just very bad

Telkoms sales people walked around my area advertising fibre I gave my details this was in September 2021 to apply for the fibre when the men came to install the wifi my husband had told Christopher which is the man he spoke to on the phone that came to install it he is at the wrong address, December 2021 I had phoned to cancel after I got a billing statement how can I pay for something I never received a year later I'm still getting billing statements and your lawyer phoned me yet I phoned on the 17th of Dec 2021, 18 February 2022, 10th of May 2022 to explain the same story over and over, on the 21st of June 2022 I had spoken to a Thambela he assured me he would cancel it as I mentioned the wifi was installed at the wrong address after I gave the right one number 1, number 2 I kept phoning to explain my situation and all the calls is recorded so you can listen to the calls, I am going to take this to the court as I received a call from telkoms lawyers imagine I must pay for a service I never received