Telkom is just useless and the consultants are not well trained

Telkom is one useless network. I left a call back on their website as i have been billed incorrectly, got a call from their consutant (Mpho) and she literally hung up on me while i was asking what her name is as it is iportant for me to know who i am speaking to.

I was billed incorrectly and no one is willing to help. I deposited money into their account but not they have advised that their debit order bounced (i had issues with my bank and stopped the debit order) even though i paid them before the debit order date. I am beyond ****ed as they do not have any form of customer service.

I am now trying to cancel my contract but still no joy. I feel like writing this review is also useless as no one gets back to the customer (this is not my first review).