Telkom - is just the worst - ***** of a company

From bad service, false advertising, bad billing, poor technical support, etc! Cant believe there's companies like these in this day and age. Was an ADSL customer migrated to Fiber which took 4 months just to activate my line. Was charged for a router and activation which the T&C's on the deal I took specifically states it's free and was told since I'm an existing customer I wont be charged for the switch but got triple charged for ADSL and fiber which wasnt even active. When I finally got activated within a week the fiber became slower than my old ADSL 4meg line (Btw it's a 20 download, 2 upload line). Now Im getting speeds less than 1meg (DOWNLOAD Mbps = 0.06, UPLOAD Mbps = 0.85).

You log a case and 2 days later it's resolved from their side no confirmation with you if it's really resolved.

Telkom is just a mess