Telkom is just sad.

Most useless service provider on planet earth. This is not the first time and still I'm with them and I regret it every time. They are useless they have no idea what is going on. Won't cancel the adsl after installing Fibre even though they said they would on the RECORDED Line. Then they want to charge us for the Fibres router after they said the router and installation was FREE on the RECORDED line. Then there's a pro rata and then we get told we don't get charged pro rata because we are already existing clients then they suspend our line because no pro rata has been paid? My credit score has now been affected due to telkoms poor service and terrible financial advice as well as customer relations. TELKOM MAKE UP YOUR MIND!! PLEASE CANCEL THE ADSL AS AGREED TO ON THE RECORDED LINE AND DON'T MARKET SOMETHING AS FREE AND THEN CHARGE FOR IT AND AFFECT SOMEONES CREDIT SCORE AND THEN STILL CHARGE FOR AN ALREADY CANCELED ADSL LINE AND THE NEW FIBRE LINE!! AND THEN DON'T HELP THEM WHEN THEY CALL TO ENQUIRE ABOUT WHAT EXACTLY IS GOING ON. USELESS USELESS USELESS. God help me if I haven't canceled all my services with Telkom :) I honestly don't understand how an ombud service hasn't been implemented just for Telkom itself as the whole country knows about the putrid service. The national consumer protection act has failed as a legislation as Telkom is free to create chaos with all their clients with no repercussions. TCF my a*s Telkom!!