Telkom is just plain Pathetic

<p>I went on Sat 15/10/2016 to Telkom in Vangate Mall, Cape Town . I completed an application for a LTE wifi router package and i specifically asked three times how long with the application process take, i was informed that it will take 48 working hours.I understood that it was saturday and that i will only get feedback by the monday. I also confirmed with the consultant helping me if he is sure that everything is correct and that there is nothing else required for me to do. I was assured everything is correct. The monday came and went and all i received was an sms informing me that my case has been resolved, and i was not even informed what the outcome was. The tuesday i called the store and spoke to shamiela and she advised me that something went wrong with sending the app to the back office so it must be re-sent. Yippeeeee freaking dooooo . I then asked shamiela how long will this take and she assured me i will hear from her again by teh end of the day , well guess what i never did. The following day which was the wednesday i received an sms to rate the service of Shamiela which i gave a zero rating too. I called back the wednesday and spoke to bradley and once again promises was made to assist me with this issue , however absolutely nothing was done, the same day i received a call from the agent who assisted me the saturday (wayne) he also advised that there was some kind of credit check form that was not sent or filled out but he can assure me that everything is sorted and there should not be a problem from there onwards. REALLLYYYYYY u could have foolled me . Then thursday came and went and here we are on friday 21/10/2016 @ 15:21 and guess what i still dont have an answer. I called the store today and i then spoke to Mishca and she then tells me something no one even bothered to mention to me when i continuosly called for teh past 4 days, that apparently page 3 of the application was not signed. I dont recall filling out a page 3 at the store on sat. I only completed the 1st page? </p> <p>So this is my story about how iam really disgusted with this service of Telkom. They really throwing there name down the drain. SO CAN SOMEONE AT TELKOM TELL ME WHAT THE OUTCOME IS OF MY APPLICATION.??????? and why is it being made my problem if paperwork has not been signed.</p>