CH
Craig H

1 reviews | Active since Apr 2015

15 Apr 2015, 13:42

Telkom is just pathetic

I am Craig Hattingh, Anastacia`s Husband and contacting you regarding the cancellation of the S5 and still being billed.<br> <br> This is just pathetic, and want this resolved yesterday<br> <br> It has been over 5 months and you and your company still hasn't completed this investigation.<br> <br> Telkom is just pathetic to say the least and this is the worst service ever, no one taking responsibility to have this corrected CapeGate Branch and Head Office.<br> <br> Why do we need to continuously follow up, and still being billed, and now from some debt collecting company as well, see below:<br> <br> View Transaction Detail<br> NameFNB Gold Cheque AccountAccount Number***TypeDEMAND DEPOSIT<br> <br> 1. Transaction Details<br> Description OneNUDEBT TELK***Y150415Description TwoTransaction Amount798.00Service Fee0.00Authorisation Date14 Apr 2015Effective Date15 Apr 2015Post Date15 Apr 2015Current Balance0.00<br> <br> case number: ***0 and ***4.<br> <br> I want contact numbers of your supervisor/manager, someone at the head-office that will follow through and get this done.<br> <br> I will post your bad service on here and every other site possible<br> <br> Even if you resolve this issue i will not never recommend Telkom for anyone

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Replies (1)
Telkom
Telkom's reply15 Apr 2015, 19:55
Official
Hello HattinghCL,

Thank you for making contact with us.

Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM103903.

We apologise for any inconvenience caused.

Kind regards
Igsaan Damon
Telkom Social Media Team