ZG
Zoliswa G

1 reviews | Active since Mar 2017

14 Mar 2017, 18:43

TELKOM IS JUST MEASING UP MY LIFE!!!! SELFISH INCONSISTENT inconsiderate FOOLS !!!!!

<p>After 14 days I finally receive my order and its the WRONG COLOR!!!!! </p> <p> </p> <p>Before getting this order despatched to me I spoke to 3 team leaders who failed to help in the Durban contact centre AUDRICIA RAMPSADY, AUDREY and agent by the name of SPHAMANDLA!!!!! Audricia and Audrey who never called me back till this day, they **** told me I was being esacskatrd to a call centre manager but it wa another Team Leader by the name of Vivesh. I found out that the manager is Tshepo who was unavailable and answering his phone. Call center manager that ignores employee phones. </p> <p> </p> <p>Vivesh with Gods mercy tried getting the phone to me in 2 days however I received the wrong color. </p> <p> </p> <p>You guys better come take this phone and send me the correct phone no later than Thursday. I will go to the papers and all social media sites to post this POOR SERVICE!!!! You have my money and you sent me ****!!!!!!!!!</p> <p> </p> <p> </p> <p>I doubt anyone will even respond to this because no one bothered to follow up on my last Hellopeter complaint. I hate Telkom!!!!!!! </p> <p> </p> <p>I want my phone no later than Thursday and come fetch this **** you sent me....</p>

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Replies (2)
Telkom
Telkom's reply15 Mar 2017, 14:30
Official

Good day Zoliswa,

We have tried calling you on *** with no luck, the number keeps on giving engaged tone.

Please privately reply with your contact number and ID number so we can further assist.

Your reference number is AI***.

Regards,

Busi

Telkom Social Media Team

ZG
Zoliswa G's update15 Mar 2017, 15:09
Reviewer Update

Why would you call me on ********** 431 when my number ********** 531. Nxa!!!