VC
Vincenzo C
1 reviews | Active since Jul 2015
10 Jul 2015, 16:17
TELKOM IS JUST A FAILURE
This is my first time doing this but TELKOM must be exposed for the total unprofessionalism and unwillingness to get anything done! Early in June I was contacted by an agent from SELL DIRECT [URL Removed] Apart from the fact that sell direct is not reachable, they number just rings. I was given the opportunity to take a contract since I was a prepaid TELKOM client. On the 22nd of June they delivered and I asked to have my contract on my (prepaid) number which I have used for years and do business with. Today is the 10th of July and not only has my issue not been resolved, now my prepaid number is inactive
Helpful (0)
Replies (1)0
Replies (1)Telkom's replyOfficial
11 Jul 2015, 18:57Hello VinCat,
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM124837.
We apologise for any inconvenience caused.
Kind regards
Ilhaam
Telkom Social Media
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM124837.
We apologise for any inconvenience caused.
Kind regards
Ilhaam
Telkom Social Media
Telkom's reply11 Jul 2015, 18:57
Official
Hello VinCat,
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM124837.
We apologise for any inconvenience caused.
Kind regards
Ilhaam
Telkom Social Media
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM124837.
We apologise for any inconvenience caused.
Kind regards
Ilhaam
Telkom Social Media
