Telkom is *****ing from their customers!

Telkom is *****ing from us!! They debit your account before the stipulated time that you have given them. Then the debit order come back unpaid and your service gets disconnected for a whole darn month but the customers need to pay for that month! On top of it they debit your account only for half the debit amount!!!! Now who is to blame for this... Telkom or the customer? When the customer saus debit the account on the last day of each month what does that mean?? After numerous calls to make sure my account is sorted out and the debit dates is reflected they still does the same thing month's in a row and you have no wifi no connection but you need to pay! This is ******* seriously. Customers please beware they are *****ingfrom us.