Telkom is Ineffective and Inefficient - Avoid at all costs.

Telkom SA has consistently shown why a monopoly over the telecommunications industry is downright ineffective. The service received is the worst I have experienced from a business in a long while. A fault was logged with them on 02/02/18 whereby the telephone line and subsequent internet access wasn't working. The original reference provided was 263-CNK.

Due to non-response from Telkom, this was then escalated on 13/02/18 , the reference number here was 1075/50 and someone was meant to attend to the fault soonest. No one has attended to the fault yet and it has further been escalated with the same reference number on 20/02/18, I had spoken to an 'Arnold' that promised the fault will be resolved before the end of the week, this has still not happened yet.

Imagine how bad the service must be, to make me create an account just to complain about the pathetic service received from Telkom. A business that is quick to debit my account every month, yet cannot resolve a simple fault..? This whole experience has made me reconsider staying with Telkom and I am strongly considering taking my business elsewhere.