1 reviews | Active since Feb 2022
TELKOM IS INDEED A ****
Telkom is truly a ****!!. In May 2024 went to telkom branch in Vincent to end contract with them a month early as they failed to keep their side of the bargain as per our contract agreement, I even requested for the reference number of the termination of the contract, it was provided to me and advised to call the insurance company to cancel with them too as they cannot cancel themselves.
When I got home I contacted their insurance company to cancel and advised that I will make a last payment of June 2024 for the insurance, and remember that the insurance plan I took is R39 ONLY. In June 2024 29th I noticed that they billed me R107, on the 30th June 2024 in Vincent Telkom branch offered to phone Telkom and spoke to Bongeka Malinyana even provided me with the banking details as follow: Bongeka Maliyana (B) <***> Sun, 30 Jun, 11:46 to me
Good Day, Please find Telkom Bank Details, Your EFT ref no. and EASYPAY ref no. Below:
Bank Name: ABSA Account name: Telkom Mobile 8ta Account number: *** Branch Code: 632005
EFT Ref No:***
EASYPAY Ref No:<<<<< ****** 51 >>>>>
Amount Due:R107.00 Arrears: R Total Balance(incl. current invoice):R107.00
Kind Regards Telkom best-regards-gif-1
Bongeka Amahle Maliyana
Customer Service Representative: Telkom Mobile
Telkom Services:
IVR: 081 180
USSD: *180#
Web: www.telkom.co.za
WhatsApp: ***
the very same me made the supposed to be the last R107 payment at picknpay on the 30th June 2024.
From my own understanding from there I cutted ties with Telkom and moved on. All of the sudden now this morning in my emails I come across a bill that I owe R203. What exactly am I being charged for? Because from where I stand I have settled everything and owe Telkom nothing as I have been verifying this at the Vincent Branch and by Telkom Customer Service Representative Bongeka Malinyana.
REF: 09:0807/08/24 Simangele Hafhula said something that I'm paying for a device of which I was not told of such therefore If that is the case I can return it today.I need someone from Telkom management to remove this R203 ******* and leave me and my banking alone, as I don't see myself funding telkom not in this lifetime not ever.
This Telkom company is annoying me seriously...
Hi SinethembaM and Welcome to the Telkom Customer Care Service.
Your Current invoice amount is R0.00.
Your last payment was on Unknown for R0.00.
You are not eligable for upgrade.
Your suggested upgrade offer is Unknown
Main Menu for ------5299
I can assist you with the below.
1 Sales / Deals Catalogue
2 Free Fibre Upgrade
3 Voucher Recharge
4 Rate this channel
5 Troubleshoot
6 Cancellations Info
7 Port In Info
90 Alternative Number(s)
91 Telkom Number(s)
Select one of the above options. Click the link to use the webapp
https://connect.telkom.co.za/cht/webapp***, but the Bill is still there of R202.70
Why Telkom keeps on billing me whereas I stopped and cancelled their services in May and finished paying each and every cent that I supposed to owe them in July 2024 for Insurance (that was also more than the amount I was supposed to pay). I humbly request Telkom to sort out their billing issues, clear the so called account I once had with them and leave me alone. Once that is sorted I need proof of such.
REF: 09:0807/08/24 Simangele Mafhula's Manager by the name of Onesimo was supposed to return a call by end of day yesterday of which was not done. I was not happy with Telkom before I'm still not happy with them even now that I have no business with them. All I need is for this company to clear their error if this is one and leave me alone in peace as I have no desire to do business with them let alone to refer someone.
Hi SinethembaM and Welcome to the Telkom Customer Care Service.
Your Current invoice amount is R0.00.
Your last payment was on Unknown for R0.00.
You are not eligable for upgrade.
Your suggested upgrade offer is Unknown
Main Menu for ------5299
I can assist you with the below.
1 Sales / Deals Catalogue
2 Free Fibre Upgrade
3 Voucher Recharge
4 Rate this channel
5 Troubleshoot
6 Cancellations Info
7 Port In Info
90 Alternative Number(s)
91 Telkom Number(s)
Select one of the above options. Click the link to use the webapp
https://connect.telkom.co.za/cht/webapp***, but the Bill is still there of R202.70
Why Telkom keeps on billing me whereas I stopped and cancelled their services in May and finished paying each and every cent that I supposed to owe them in July 2024 for Insurance (that was also more than the amount I was supposed to pay). I humbly request Telkom to sort out their billing issues, clear the so called account I once had with them and leave me alone. Once that is sorted I need proof of such.
REF: 09:0807/08/24 Simangele Mafhula's Manager by the name of Onesimo was supposed to return a call by end of day yesterday of which was not done. I was not happy with Telkom before I'm still not happy with them even now that I have no business with them. All I need is for this company to clear their error if this is one and leave me alone in peace as I have no desire to do business with them let alone to refer someone.