TELKOM IS *********** WILL NEVER DO BUSINESS WITH THEM

<p>Just before i left the country in Jan , I sent an email with the required form filled out and I.D copy to telkom letting them know that I would like to cancel my contract on the 27th of Jan 2016 I received an email letting me know that my requested has been processed but by end of Feb I received a debit order, which didn't make sense because i had given Telkom 22 working days notice to which I reversed because the debit order was not authorised and the last debit order that telkom was entitled to was end of Jan which was For the Feb subcribtion , I keep getting invoices sent to me saying R700 is due on my account , I don't understand how , also I sent emails to the customer care center as well as billing, but both departments keep refering me from one department to another and they all keep sending me mails saying I must call a telkom number , to which I rep**** I am currently not in the country for the next 2 years , and I don't have a telkom Simcard with me, how am I supposed to call the number? </p> <p> </p> <p><br />I honestly don't have time to run around sorting something that was supposed to be sorted on your side I can't keep doing your employees jobs for them , I find it annoying and disturbing that you guys provide such a horrible service especially when I used all the communication channels i was supoised to,but to this day this hasn't been sorted and I don't understand how departments in your company don't even communicate to resolve this instead making it a rat race for a customer , I will never ever ever do business with telkom ever again said thing is I thought u were better than all the other networks in terms of service instead your even worse</p> <p> </p> <p><br />Can this be sorted out , if not then I'll have no choice but report you to the Credit ombuds as well as NCR , after many failed attempts I still don't have a solution </p>