Telkom is ***********

I am very angry at the service I am receiving from Telkom. I made a manual payment of R1195 on the 29th March because the lady who was assisting me with change of banking details said Telkom won't debit end of March but will only debit end of April.

However on the 31st Telkom debited my account and it was unsuccessful, and I started receiving smses saying that I am in arrears and telkom will disconnect my services

I sent proof of payment to Hangwelani whom I was told that is the one who is in charge of the account, he said I should send the proof of payment to ***.. I did, on the 30th March

I still received this smses, I called in a million times and every time I was told that the matter was escalated to Collections department to refresh their systems

Since Tuesday 20th my 4 Sims have been disconnected. I have been calling into telkom like a headless chicken and all the useless consultants always say I will get a call from the team leader.

Yesterday I had to resend the proof of payment to Xolani Zondi (***) (***) ( ***)

No one wants to assist me My account number : ***

Now I have to pay my bank for unsuccessful fees and also pay R212.70 at telkom for unsuccessful payments

They would rather return all my money if this is the service I'm getting from them. Theres someone not doing their job