Telkom is *********** and unreliable towards loyal customers

Not that Telkom regards hello peter reviews as important, this is for you the customer.

My phone was ****** and the ***** increased my limit to R16 000. Usually my bill was +-R1 200 monthly. There were no one asked any questions. The attitude I've been getting from all agents I have been speaking to is that " You have to pay".

I have lodged two complaints of which the first was closed because the lady would not keep the case open till the bill comes out as it would adversely affect her KPIs. The second was closed without informing me, without reaching a conclusion ( notes as to why they are closing it ). Meanwhile this month End I must come up with money that I do not have.

I asked to personally speak to billing department in person but no one knows their address. I tried to make a payment but no luck. No I am going to appear to be a delinquent payer and I am busy looking for a Job.

Hopefully the Consumer Commission will bring some good news.

If you were to ask me, I would advise that you get into bed with them no matter how inducing their offerings are. Just go to their shops and spend 15mins and see whether you won't overhear a complaint.