aK
alex K

1 reviews | Active since Aug 2015

27 Mar 2018, 09:57

TELKOM IS *********** AND THEIR THECNICIANS

I have had a Fault with my adsl from 27/12/2017. Had a few different guys from open serve and they say its a underground cable fault. Now they keep closing my faults issue is resolved and its not at this stage im without any internet and then a new fault has to be logged and i have to wait for 5 days turn around time. This is getting ridiculous, they keep telling me a technician would be dispatched that doesn't happen either. Can someone please help me i exhausted all options and open serve keeps closing my faults and says service is restored. I get a download speed of 9mbp on a 20 meg line. My isp says they can see that i keep disconnecting and telkom just says wait. How long do i still have to struggle?

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Replies (2)
aK
alex K's update07 Apr 2018, 12:58
Reviewer Update
Still no reply. Wonder what would happen if the consumers stopped paying telkom. Can not wait for vox to get into the competition because im over telkom and im sure 10000 others aswell
aK
alex K's update04 Jun 2018, 13:56
Reviewer Update
Still this never ending issue is going on with telkom and their complete and utter incompetence! Where can I find someone to just come and replace the damn cable