1 reviews | Active since Feb 2017

22 Apr 2017, 17:31

Telkom is in complete collapse

<p>I have been unsuccessful in getting Telkom to move a landline from George to Herm**** after ordering the transfer of the line in October 2016. In January 2017 I gave up and cancelled the account yet I am still gettting monthly bills as Telkom is too *********** to cancel/transfer a telephone line even if it is given 6 months to do that.</p> <p> </p> <p>I ordered a completely new Telkom service to be installed in Herm**** in January after cancelling the line in George (when the transfer of the line never materialized). Now this new line has been completely non-operational since I logged a fault with Telkom on 13th April and not a single person has contacted me or come to find out the fault & fix it since then.</p> <p> </p> <p>I finally for the first time believe as fellow South Africans have been saying, that SA is in complete auto-destruct mode.</p>

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Replies (1)
Telkom
Telkom's reply24 Apr 2017, 09:59
Official

Good day Murray,

Please be assured that this matter has been escalated to our Team, feedback will be provided.

Your reference number is AI***.

We apologize for any inconvenience caused.

Regards,

Busi

Telkom Social Media Team

Best regards,