1 reviews | Active since Sept 2015
TELKOM IS ILLIGALLY TAKING MONEY
I ordered a iPhone 6 Plus from Telkom in September 2015. The phone never arrived. I told them to cancel my order. They then delivered a phone to my office at the end of October. No one signed for it, it was simply delivered. I called Telkom and told them I did not want the phone and they would have to collect it. I was informed they would collect after the weekend. On the monday I called them and they informed me that they would collect the handset. On the Tuesday, a courier arrived with anotherhandset. I said I didnt want either and was instructed to give the previous handset to the courier. He then left and I have neighbors to witness the entire thing. I have been debited every moth since then... I dont have a phone or a contract with your company... Im disgusted at your service and will never do business with you ever again. I have discouraged many from using your network and will continue to do so. If this is not sorted within the week, I will be contacting ICASA and I will be putting the story out on SOCIAL MEDIA in a HUGE way. Get this sorted! Pathetic service! I received another account in the post today! i will certainly have the debit order blocked!
Thank you for making contact with us. Please be advised that your query is being attended to and feedback will follow.
Your ***
We apologise for any inconvenience caused.
Regards,
Moenieb.
Telkom Social Media Team.
Thank you for making contact with us. Please be advised that your query is being attended to and feedback will follow.
Your ***
We apologise for any inconvenience caused.
Regards,
Moenieb.
Telkom Social Media Team.
