JC
John C

1 reviews | Active since Oct 2015

01 Oct 2015, 12:37

Telkom is ignoring a paying customer

Fault reference number: 162CRK230915<br> <br> As can be seen from the reference number, this fault was logged last week Wednesday, and even though the Thursday was a public holiday, I was assured a technician was looking into the problem. Every day I phoned only to receive the standard response: \A technician has been assigned to the problem."Sometimes I am promised a technician will phone me"

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Replies (1)
Telkom
Telkom's reply01 Oct 2015, 13:21
Official
Hello johnnyc.fluffy,

Please accept our humble apologies for the frustration and inconvenience caused. We will liaise with the Field Team in your area and we shall provide you with feedback.

Your social media reference number is SM151236.

Regards,
Joshua
Telkom Social Media Team