Telkom is ********** and will double debit you!

Took out a WiFi contract with Telkom, and I’ve been regretting it since. Just this morning, I got double debited (this has not been my first incident with getting double debited). I was told to pay 10 days before the debit date, so that my payment goes through, I did that, but today I’m waking up to my money being debited. When we ask staff members for clarity about their payment system, everyone has a different answer, which is quite not helpful, or they dismiss you with no explanation. Quite frankly, I am tired of this back and forth with Telkom, and I would like for my money back as I have already paid for October. I’ve been asking to cancel this contract but every shop gives me a different story. Yesterday I went to the Telkom in Benmore and I was told that I can cancel the contract without any penalties. At this point, I don’t know which is which, but I want to cancel this contract! It’s been nothing but hell and an inconvenience. Their staff is also quite clueless about what to do and quite ***********. Never getting anything from this network provider. A Zero out of Ten, from me.