TELKOM IS HOPELESS.

Please do yourself a favor: avoid any contract or even a discussion with Telkom SA/@telkomsa.net. For the past two decades I paid Telkom a small monthly fee just to use a @telkomsa.net email address. For the past year I have tried in vain to stop Telkom's debit order for which pays for the use of the Telkom email address. It seems to be impossible to stop a Telkom debit order. I was told to go into a Telkom store to cancel the service because I now use a gmail.com email address. When I ask the sales people inside the Telkom store in Key West Mall, they tell my the person who can stop my debit order only works on a Tuesday. I went to the Telkom store several times, but nobody was prepared to speak to me because the only person who can stop a debit order is usually too sick or too busy to be troubled with "nonsense" requests like mine. I tried to phone Telkom using my time which I bought for my cell phone. After having spent at least R100.00 or airtime trying to find the "right" person to cancel my Telkom email address by phone, I am forced to end the call because nobody at Telkom's head office knows who is able to cancel payment and a contract!!! Telkom is hopeless. I will NEVER, EVER do business with Telkom again and I will continue to warn the public to to the same. Telkom is NOT a communication company. Telkom is a business who prefers to ignore customers.