TM
Thabo M

1 reviews | Active since Mar 2009

03 Nov 2015, 10:46

Telkom is harassing me

i opened a 5Gig lte account on the 15 October 2015 and i cancelled the contract on the 19th of October 2015.<br> the reason for cancellation was that since the 15th to the day i cancelled the contract, i could still not use the device due to apparently the APN still not been activated. I am now receiving forever ending sms from telkom. Now i am receiving invoices that owe them. I have proof with me that your device was returned in god condition and i have never used any data as the service was not activated. please stop harassing me with invoices and smses. i do not owe you a cent

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Replies (1)
Telkom
Telkom's reply03 Nov 2015, 11:33
Official
Hello tboza1,

Thank you for making contact with us.

Please be assured that this matter has been escalated to the relevant department and feedback will follow.

Your reference number is SM163772.

We apologise for any inconvenience caused.

Kind Regards,
Zulfah
Telkom Social Media Team