Telkom is grossly ***********!

We sold our home last November (2018) and wrote to Telkom to cancel our landline. Despite all of our branch visits and emails, they are still charging us for "services" that we are purportedly using when in fact we have not been in the house for 9 months!!!! When we visit the branch, the staff laugh at us as they say that cancelling a line (and debit order) is a nightmare with Telkom and "good luck"??? How pathetic is this? They have now even had the cheek to get "debt collectors" on to us for our outstanding payment. I am so sick and tired of the gross incompetence of "parastatals" in this country and want to get entirely "off the grid" for anything that involves a debit order. We certainly need a more active consumer watch dog - not a puppy!