Telkom is going to make me catch a case!!!!

Why is it so difficult getting hold of telkom? All those unnecessary voice overs are not helpful!!! Firstly, who authorized telkom to change my debit order date? I set my debit order date on the 20th for a reason!!! Who is going to pay you now because you didn't debit my account? And im assuming this is my fault right? Telkoms service is becoming really pathetic!! Get someone to call me and fix my debit order date as per the damn debi-check mandate that I approved or close this account. I'm not going to run up and down to accommodate your incompetence!!! Call me!!!! And this is my last attempt at getting hold of you!!