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Barbara L

1 reviews | Active since Apr 2018

04 Mar 2020, 21:40

TELKOM IS GIVING MWEB BAD NAME DUE TO OWN IGNORANCE AND INCOMPETENCE.

Automated response only when you try to get hold of someone in store. When faults are logged on telkom app, it's removed or changed but problems still exist. I got smses that reported problems are resloved, but Nothing has been done. They are trying to play for time for our internet cables has been vandalized and cut. Not notifying customers about the problem. Only time when i got service and assistance right away is when i canceled telkom service. Got a response next day. Telkom is giving Mweb a bad reputation for we had to cancel mweb as well due to Telkom's incompetence.

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