Telkom is frustrating me

I am disappointment and frustration with the service that I have received from Telkom regarding the recycling of my phone number.

Recently, I discovered that my phone number was recycled and reassigned to another user, even though I had an active contract with Telkom and was using that number for my personal and professional communication. I was never notified about this change, and it has caused a lot of inconvenience for me.

The most significant problem with this situation is that my phone number is linked to various critical accounts, including my banking, email, and social media accounts. Because of the recycling, I now have to go through the process of changing my phone number on all of these accounts, which is both time-consuming and frustrating.

Moreover, as a customer of Telkom, I am disappointed that the company failed to assign my number to my contract SIM. I had been paying my bills regularly and on time, and I had every expectation that my number would be secure and assigned to me.

I would like to request that Telkom takes immediate steps to rectify this situation by reassigning my number to me and compensating me for the inconvenience that I have experienced. I hope that you will take my complaint seriously and address this issue promptly.

Thank you for your attention to this matter.

Sincerely,