FM
Faith M
1 reviews | Active since Nov 2014
16 Mar 2016, 17:01
Telkom is frustrating.
Telkom has not responded or given me and substantial feedback about my queries, all they say is that they will come back to me and they don't. When I take initiative to call them, no one answers. I got an email from them with a statement attached to it asking me to pay for something I have never used or seen with my own eyes. They are insensitive, lazy and are the worst with communicating with their clients. I'm truly frustrated and I will take legal action against Telkom should they even attempt to touch my money.<br>
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Replies (1)Telkom's replyOfficial
16 Mar 2016, 19:57Hello Faith920511,
Sorry for the inconvenience caused. This query has been escalated for urgency and our consultants will be in touch to advise.
Regards,
Moenieb.
Telkom Social Media Team.
Sorry for the inconvenience caused. This query has been escalated for urgency and our consultants will be in touch to advise.
Regards,
Moenieb.
Telkom Social Media Team.
Telkom's reply16 Mar 2016, 19:57
Official
Hello Faith920511,
Sorry for the inconvenience caused. This query has been escalated for urgency and our consultants will be in touch to advise.
Regards,
Moenieb.
Telkom Social Media Team.
Sorry for the inconvenience caused. This query has been escalated for urgency and our consultants will be in touch to advise.
Regards,
Moenieb.
Telkom Social Media Team.
