TELKOM IS FFFFF - ORDER 6 MONTHS IN ADVANCE IF YOU'RE ORDERING ONLINE

I HAVE ORDERED 3 DEVICES IN NOVEMBER, TO DATE I HAVE RECEIVED ONLY 1 DEVICE THIS MONTH. AFTER NUMEROUS CALLS TO 10210 AND WAITING FOR MORE THAN 20 MINUTES, I AM GETTING NOWHERE!!! YOU'LL ARE EMPLOYING PEOPLE FOR WHAT??? THE PERSON THAT IS HANDLING MY ISSUE ONLY COMES TO WORK AFTER 9, AND HE ONLY PUTS HIS LAPTOP ON AFTER 10, GOES HOME BY 3. I MUST CONTACT HIM IN THOSE 5 WORKING HOURS ONLY FOR HIM TO TELL ME HE WILL CALL ME BACK OR NOT TAKE MY CALLS OR IN A MEETING. I HAVE MADE MORE THAN 50 CALLS, EVERYDAY I CONTACT THIS PERSON. I AM SO FFFFFF FED UP WITH THIS BULL**** SERVICE!!!! IF YOU'LL ONLY CONCENTRATED ON CUSTOMER SERVICE AND DELIVERY, TELKOM MOBILE WILL DEFINITELY REACH HIGHER LIMITS THAN THIS. THIS COMPLAINT IS A WASTE OF MY TIME AS NOBODY GIVES A SH*T AOUT IT. BUT I KNOW THERE ARE MANY CUSTOMERS THAT FEEL THE SAME WAY. I HAVE SIGNED AND SUBMITTED DOCUMENTS 2 TIMES ALREADY. THE GUY HANDLING THE PROCESS HAS FFFFF EVERYTHING UP. HE SUBMITTED THE WRONG DOCUMENTS, THEN HE TELLS ME I AM OWING 4500 FOR A TELKOM LANDLINE, I HAVE NEVER HAD A LANDLINE. THEN I EXPLAIN, HOW COULD THE 1ST DEVICE GO THROUGH IF I OWED THAT AMOUNT OF MONEY, NOW HE'S FOLLOWING UP AND NOT ANSWERING HIS PHONE AS USUAL. CALL 10210 AND THEY CAN'T HELP YOU. WHO CAN HELP THEN??? TELL ME WHO CAN HELP. I TOOK OUT 2 CONTRACTS WITH TELKOM LAST YEAR, I'VE BEEN WITH YOU'LL FROM THE TIME YOU'LL WERE STILL CALLED 8ta AND GAVE BACK 10% OF RECEIVED CALLS IN FREE MINUTES. THIS IS THE SH*T SERVICE LOYAL CUSTOMERS GET!!!! I AM BATTLING WITHOUT A DAMN PHONE AND I KEPT BEING PROMISED THAT I WILL GET MY DEVICE NEXT WEEK OR THE NEXT DAY OR SAME DAY DELIVERY BUT NOTHING HAPPENS!!! WHAT IS YOUR ONLINE TEAM DOING THE ENTIRE DAY THAT THEY CANNOT PROCESS A REQUEST FROM NOVEMBER 2017???????????????????????????????????????????????????????????????