TELKOM IS FAILING

Telkom debited me on the 25th October. I have been recieving smses and emails from Nu Debt Management requesting me to pay them on behalf of Telkom, however Telkom debited me. I have emailed proof of payments, I have been calling Nu Debt Management however I am not getting any help. Why is it my job or my responsibility to continually contact both parties to confirm my debit order however I am getting emails and messages from Nu Debt requesting payment. Telkom should contact Nu Debt ManagemeNt confirming that they debited me and they should leave me alone.

SOMEONE IS FAILING TO DO THEIR JOB